HIGH LEVEL RESIDENTIAL CARE
PRE-ADMISSION
There are six things to do prior to admission to the Residential Care Facility:
1. HEALTH STATUS
The Home requires a copy of the completed "Aged Care Application for Approval Form (2624)" for eligibility to "high" category health as provided by the Aged Care Assessment Team (ACAT).
2. INCOME STATUS
Confirmation is required from the Department of Health and Aged Care as to the pension or income status of the incoming Resident (Centrelink will determine the pension/income status on behalf of the Department of Health and Aged Care) and they will notify the Approved Provider.
This information is required to determine the fee structure for the incoming Resident in accordance with Government Regulations.
3. ASSET TEST
An Asset Test may require completion and signed prior to admission.
4. "OFFER" OF A RESIDENTIAL CARE AND ACCOMMODATION AGREEMENT
The Home requires a contract with accurate financial details to be completed to hold a bed placement. A Resident (or enduring Power of Attorney) needs to "accept" our legally bound "offer" at least seven (7) days prior to admission to ensure a Government regulated fourteen (14) day "cooling" off period.
5. FEES
New admissions will be required to pay to the Facility an amount equivalent to the current rates in accordance with their pension/income status. These are to be paid on or prior to the admission (no cash accepted).
6. POWER OF ATTORNEY
Copies of the "Power of Attorney" should be given to the Clinical Services Coordinator to be filed in the office.
PRIOR TO OR ON ADMISSION
Prior to admission please present the following to the Clinical Services Coordinator:
- Signed Residential Care Agreement, Accommodation Agreement and Asset Test Document.
- Signed Application and "High Care" Approval form.
- Completed Direct Debit arrangements.
- All medications and current prescriptions.
- All aids or equipment currently required for the Resident eg. Hearing aids, Glasses etc will need to be named discreetly by the Resident/Relatives/Representative.
- All Pension cards, Medicare, Ambulance, Access Cab cards, Private Health Fund, Pharmaceutical Benefit card and any appointment cards.
- Electoral card if available.
- Medical Officer's letter with relevant information regarding the new Resident, along with the Medical Officer's name and telephone number. The Resident's choice of a Medical Officer.
- One months accommedation and care fees paid in advance.
- Authorisation to take photographs of the new Resident.
- Social History Form completed
- Copies of "Enduring" or "Medical Power of Attorney".
- Name, address and contact telephone number of the person holding enduring Power of Attorney/Power of Guardianship if applicable.
- Name, address and telephone numbers of at least two people to contact in an emergency.
- Name, address and telephone number of Funeral Director.
ACTIVITIES PROGRAM
All Residents are encouraged to participate in our program for enjoyment and to help maintain abilities and interests.
When designing individual programs, the resident's past work, interest and hobbies are used as a basic guide to create a program of familiar and meaningful activities. To this end, we often seek the assistance of relatives and friends who have known the person best.
Some other ways you may wish to become involved are set out below:
Taking your relatives for short drives or walks.
Writing letters, running shop errands.
Participating in the activities program - visitors are welcome.
Assisting with transport on outings, to medical appointments etc.
The recreational activity staff can discuss any ideas that you think might help to enhance the quality of life of your relative. Your contributions will ensure that we continue to offer the very best of care to our Residents.
FAMILY INVOLVEMENT
Residents cherish visits from family and friends. There are numerous ways that families can be involved to maintain quality of life or be involved in actual care, eg. Assisting with feeding at meal times, tidying wardrobes, walks in wheelchairs, writing letters, reading, manicures etc.

TESTIMONIAL
Some comments received from our residents and families:
"Your staff were patient, understanding of the physical impediments facing the elderly and always smiling, with an occasional song for good measure." Richard
"Lots to eat- the meals are great"
"Your constant care and kindness is much appreciated."
"Thank you for your loving care and attention over the last 15 years."
"To all the staff who so wonderfully and caringly looked after my Dad. I am grateful and appreciative."